Skip navigation
Site Map
-
Home
-
About LawNet
-
Annual Review
-
Find A LawNet Firm
-
Meet the Board
-
Alisa Willows
-
Alison Lee
-
Amanda Mehlin
-
Andrew Wright
-
Chris Marston
-
Derek Rodgers
-
Richard Phillips
-
Sean Stuttaford
-
Meet the Team
-
Chris Marston
-
George Coombes
-
Graham Ford
-
Helen Hamilton-Shaw
-
Jess Clenshaw
-
Peter Riddleston
-
Ross Lobley
-
What Makes A LawNet Firm
-
Membership Benefits
-
Insurance
-
Expert advice & claims handling
-
LawNet Insurance
-
PII Scheme
-
Learning & Development
-
Business Support
-
Compliance & Risk Management
-
Leadership, Management & Strategy
-
Legal Updates
-
Marketing & Business Development
-
Skills Development
-
Marketing Support
-
Business First Magazine
-
Client Brochures
-
Exclusive Discounts
-
Press Service
-
Networking
-
Eurojuris
-
LawNet Challenge
-
LawNet Community
-
Practice Support
-
Benchmarking
-
Excellence Mark & Client Care
-
Exclusive Discounts
-
Strategic Support & Guidance
-
White Papers
-
Client Experience White Paper 2019
-
Leadership & Strategy
-
Risk Management White Paper
-
Quality, Compliance & Risk Management
-
Cyber Security
-
LawNet Quality Standard
-
Lexcel
-
Partners
-
Support, Updates & Helpline
-
Training
-
What Our Members Say
-
Biscoes - Member Story
-
Elmhirst Parker - Member Story
-
Gardner Leader - Member Story
-
IBB - Member Story
-
Video Archive
-
Ann Davies Lamb Brooks
-
Client Service
-
John Britten Actons
-
LawNet Focus Helen Hamilton-Shaw Director of Services
-
Learning & Development
-
Marketing Support
-
Martin Silverman IBB Solicitors
-
Professional Indemnity Insurance
-
Quality Risk Compliance
-
Richard Connolly MFG Solicitors
-
The LawNet Excellence Mark and Quality Standard
-
News & Blog
-
LawNet News
-
22/01/2019
-
Annual Conference 2019 announcement
-
11/11/2019
-
Ashtons in top slot at 30th anniversary awards
-
01/09/2015
-
Biscoes achieves LawNet membership
-
06/07/2022
-
LawNet Awards 2022 winners
-
12/07/2018
-
Collaboration key in facing up to sector change
-
27/12/2016
-
Cross border networking – opportunity or over there?
-
16/12/2016
-
Delivering a first class service experience
-
30/10/2017
-
European ties still strong despite Brexit
-
13/09/2016
-
Finding the fault lines in customer experience
-
30/10/2017
-
How UK lawyers are walking the talk on Eurozone trade deals
-
11/11/2015
-
Independents show off their game-raising tactics
-
25/03/2019
-
Kilimanjaro: Stepping up to a new LawNet Challenge
-
24/11/2021
-
Law firms use collaboration to shape future
-
13/09/2023
-
LawNet Annual Conference 2023 theme revealed
-
16/08/2022
-
LawNet appoints new chair
-
27/11/2018
-
LawNet Awards 2018
-
13/11/2023
-
LawNet Awards 2023 Winners
-
07/10/2024
-
LawNet Awards 2024/25 Shortlist
-
13/08/2024
-
LawNet Awards 2024/5 Nominations Open
-
19/11/2024
-
LawNet Awards 2024/5 Winners
-
17/02/2023
-
LawNet Conference 2023 revealed
-
22/07/2024
-
LawNet Conference 2024 Venue
-
01/06/2021
-
LawNet firms shine at British Conveyancing Awards
-
27/11/2017
-
LawNet hits new membership high
-
12/02/2020
-
LawNet scoops second industry award
-
14/12/2015
-
LawNet wins industry award for ground-breaking client service initiative
-
22/10/2022
-
LawNet's New Logo and Look
-
13/10/2015
-
Leading lady Kim Carr named as new chair of LawNet
-
03/01/2017
-
Learning and development – opportunities in the new regime
-
03/06/2024
-
LawNet at The London Legal Walk
-
09/07/2020
-
Mid-size law firms embrace big ideas for future
-
22/11/2016
-
Negotiating skills can help build client happiness
-
07/06/2016
-
Reaping the returns of risk management
-
13/05/2019
-
Recruitment is greatest challenge for law firms
-
30/10/2017
-
Research challenges the burden of regulation
-
19/12/2023
-
Season's Greetings & Opening Hours
-
20/11/2017
-
Spire’s strategy secures top slot at LawNet’s awards
-
24/08/2016
-
Squaring up to the age of the customer
-
16/01/2017
-
Tackling the road blocks that stall website leads
-
30/10/2017
-
The buzzword you can’t afford to ignore
-
29/09/2023
-
The LawNet Awards 2023 shortlist is here!
-
22/08/2016
-
Time for a makeover? Seven steps to make your broker happy
-
03/10/2019
-
Trust trumps cost when clients choose a law firm
-
01/05/2024
-
UK Net Zero Business Census
-
07/03/2017
-
What lawyers can gain from reaching out
-
26/07/2016
-
Why you need a good punchline
-
The LawNet Blog
-
Customer experience
-
01/03/2019
-
3 Reasons Online Reviews Grow Your Client Base
-
18/09/2024
-
All Together Now: The Vital Role of Support Staff in Law Firms
-
25/03/2024
-
Building Trust, Delivering Results: Here's Why Client Experience Helps Shape your Marketing and People Strategies
-
12/02/2024
-
Client-centricity: members' thoughts
-
24/01/2023
-
Five Client Experience trends for law firms to consider in 2023
-
05/06/2024
-
“Hold the Phone…” Voice Calls remain key to a successful Client Journey
-
26/04/2023
-
How can my law firm create a client-focused website and help drive more enquiries?
-
22/09/2021
-
Listen and learn to elevate experiences
-
31/05/2023
-
Quick Ways to Put Empathy at the Heart of Customer Experience
-
05/07/2018
-
Seismic shifts in customer expectation demand sector change
-
03/10/2022
-
Seven top tips to ensure every client enquiry is followed up effectively
-
22/09/2021
-
Taking the human approach to business development
-
07/09/2023
-
The Vital Role of Employees in Creating Exceptional Client Experiences
-
22/08/2023
-
Three Reasons it’s Good to be Human in an AI Age
-
15/01/2024
-
What effect could the new Flexible Working Bill have on your client’s experience?
-
17/05/2023
-
Why effective client communication should always be our number one priority
-
22/09/2021
-
Why professionals must join the online conversation
-
15/04/2024
-
Why should client care be your priority in 2024 and how can your digital marketing help?
-
General
-
31/07/2018
-
At a time of non-regulated competition, client protections must be maintained
-
01/05/2019
-
Kilimanjaro Blog 1: Getting Started
-
14/05/2019
-
Kilimanjaro Blog 2: Getting Trail Ready
-
04/06/2019
-
Kilimanjaro Blog 3: Getting vaccinated
-
10/06/2019
-
Kilimanjaro Blog 4: Getting going - we're on our way!
-
11/07/2019
-
Kilimanjaro Blog 5: A wondrous and challenging experience is finally realised
-
24/07/2018
-
LawNet Annual Challenge 2018: Yorkshire Three Peaks
-
29/04/2019
-
LawNet Challenge 2019: Fairfield Horseshoe
-
29/07/2024
-
LawNet Challenge 2024: Glaramara
-
19/03/2020
-
So, your people are going to work from home. How will you adapt your working practices and show leadership?
-
Guest blogs
-
20/08/2024
-
5 reasons why diversity and inclusion are important in law firms
-
31/07/2024
-
A Deep Dive into Deepfakes
-
09/04/2024
-
Access to Justice: Are residual client balances burning a hole in your pocket?
-
27/01/2022
-
Boost Outbound Activity and Supercharge Sales In 2022
-
01/08/2022
-
Get involved: The Access to Justice Foundation
-
10/09/2018
-
Guest blog: How price transparency helps reach 59% of home movers searching for a conveyancer
-
30/03/2023
-
How Law Firms Can Leverage Technology to Retain their Staff
-
01/04/2019
-
How to convert new enquiries into happy clients, a blog by Claire Smith of Moneypenny
-
28/07/2022
-
Mortgage Delays and the Rush to Remortgage Increase Calls
-
20/11/2023
-
Outsourcing: Easing Internal Pressure And Heightening Customer Understanding
-
03/10/2023
-
Ransomware: advice and guidance
-
09/09/2020
-
Return to the office. This year, next year, never?
-
03/11/2015
-
Rising tides of change
-
05/04/2022
-
The BBRS: a unique approach to business banking dispute resolution
-
17/01/2023
-
The Conveyancing Landscape: Data trend analysis and industry expert views on the conveyancing sector
-
08/06/2021
-
The Search for the Missing Middle
-
08/10/2024
-
The State of the UK Conveyancing Market 2024
-
18/03/2020
-
Transparency is key when it comes to client communications, by Lauren Riley, The Link App
-
12/03/2020
-
Understanding what legal clients want and expect, by Claire Smith of Moneypenny
-
14/09/2022
-
What does hybrid work mean for law firms long-term?
-
14/10/2024
-
Why Cyber Risk Management?
-
08/03/2023
-
Why do law firms need to understand menopause in their workplace?
-
19/11/2015
-
Why people should be at the forefront of any business
-
05/03/2019
-
"Why should I choose you?" A guest blog from Jim Smith of insight6
-
In The Chair
-
26/11/2014
-
Ben Ward, Ashton KCJ
-
24/03/2015
-
David Holden, Symes Bains Broomer
-
29/09/2014
-
Felicity Towers, LawNet
-
30/10/2012
-
James Couzens, Parrott and Coales
-
25/11/2013
-
Judith Rountree, Gardner Leader LLP
-
27/02/2013
-
Kim Carr, FBC Manby Bowdler LLP
-
27/01/2015
-
Lorna Barry, Parrott & Coales LLP
-
28/04/2015
-
Mark Day, Verisona Law
-
30/04/2014
-
Peter Riddleston, Head of Learning, Quality & Development
-
Leadership & management
-
22/09/2021
-
Eight steps to resilience in 2021 (part one)
-
22/09/2021
-
Eight steps to resilience in 2021 (part two)
-
22/09/2021
-
How learning from others can boost performance
-
22/09/2021
-
Lessons from lockdown
-
14/02/2023
-
Of dinosaurs and dancing elephants 1: Breaking through to better business performance
-
01/03/2023
-
Of dinosaurs and dancing elephants 2: Be fearless and listen to new voices
-
22/03/2023
-
Of dinosaurs and dancing elephants 3: Resilience and the avoidance of bureaucracy is key
-
12/04/2023
-
Of dinosaurs and dancing elephants 4: Share more to learn more and feel the force
-
06/11/2015
-
Succession Planning
-
19/10/2021
-
The Agile Law Firm: a book review
-
22/09/2021
-
Turning a crisis into a masterclass for change
-
22/09/2021
-
Why small talk and big ideas need to come together
-
Learning
-
16/05/2019
-
Learning at Work Week – Shaping the Future
-
Marketing
-
18/09/2023
-
Are you really doing everything you can to get more clients?
-
15/02/2024
-
Authentic or AI? Why you should never rely on AI for your marketing communications
-
10/01/2024
-
How can your digital marketing help your law firm to embed the right culture?
-
28/11/2019
-
Podcasts - a guide by business development specialists Size 10 1/2 Boots
-
05/09/2023
-
Quick wins for a better performing law firm website
-
12/06/2024
-
The business development imperative
-
16/01/2023
-
What should I be including in my law firm’s marketing strategy in 2023?
-
Networking
-
16/07/2024
-
Confidence and communication - The building blocks for a successful collaborative culture (Part 2)
-
25/06/2024
-
Confidence, communication, creativity, critiquing - The building blocks for a successful collaborative culture (Part 1)
-
23/07/2024
-
Creativity and critiquing The building blocks for a successful collaborative culture (Part 3)
-
Operations
-
16/01/2020
-
Benchmarking builds firm foundations
-
19/03/2024
-
Better times ahead?
-
22/09/2021
-
Risk in the time of Covid-19: business as usual in unusual circumstances
-
22/09/2021
-
Risk management fit to face global threats (part one)
-
22/09/2021
-
Risk management fit to face global threats (part two)
-
13/07/2021
-
The PII race: get fit or be left behind
-
People
-
22/09/2021
-
Conversations in the new normal (part one)
-
22/09/2021
-
Conversations in the new normal (part two, enhancing engagement)
-
22/09/2021
-
Firms must tackle the learning challenge of remote working
-
The LawNet Podcast
-
21/05/2024
-
Podcast Episode 1 with guest Derek Rodgers
-
15/07/2024
-
Podcast Episode 2 with guest Anisa Khan
-
18/09/2024
-
Podcast Episode 3 with guests Fiona Curnow of Gardner Leader LLP & David Price of Wolferstans LLP
-
10/10/2024
-
Podcast Episode 4 with guest Matt Stolady of Spire Solicitors: Mental Health in the Legal Sector
-
Wellbeing
-
08/09/2021
-
Acknowledging our own need to change is the biggest lesson
-
05/12/2019
-
Continuing the conversation on mental health and wellbeing…
-
15/11/2023
-
Join in this techtimeout tuesday to promote Digital Wellbeing
-
17/05/2019
-
Mental Health Awareness Week: A Q & A with Pete Riddleston
-
12/10/2020
-
Positive resilience and avoiding burnout
-
22/09/2021
-
Putting mental wellbeing at the heart of legal culture
-
10/09/2024
-
Remember: “You Are Not Alone"
-
Conference & Awards
-
Annual Conference 2024
-
Awards 2024/5
-
Conference App Terms of Use
-
Contact us
-
Wellbeing
-
Login Test