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LawNet News
22/01/2019 - Annual Conference 2019 announcement
11/11/2019 - Ashtons in top slot at 30th anniversary awards
01/09/2015 - Biscoes achieves LawNet membership
06/07/2022 - LawNet Awards 2022 winners
20/12/2024 - Season's Greetings & Christmas Closure
12/07/2018 - Collaboration key in facing up to sector change
27/12/2016 - Cross border networking – opportunity or over there?
16/12/2016 - Delivering a first class service experience
30/10/2017 - European ties still strong despite Brexit
13/09/2016 - Finding the fault lines in customer experience
02/06/2025 - Happy retirement, Chris!
30/10/2017 - How UK lawyers are walking the talk on Eurozone trade deals
11/11/2015 - Independents show off their game-raising tactics
15/04/2025 - Introducing LawNetConnect
25/03/2019 - Kilimanjaro: Stepping up to a new LawNet Challenge
24/11/2021 - Law firms use collaboration to shape future
13/09/2023 - LawNet Annual Conference 2023 theme revealed
20/03/2025 - LawNet Annual Conference 2025 announced
16/08/2022 - LawNet appoints new chair
27/11/2018 - LawNet Awards 2018
13/11/2023 - LawNet Awards 2023 Winners
07/10/2024 - LawNet Awards 2024/25 Shortlist
13/08/2024 - LawNet Awards 2024/5 Nominations Open
19/11/2024 - LawNet Awards 2024/5 Winners
27/10/2025 - LawNet Awards 25/26
18/09/2025 - LawNet Awards 25/26 Shortlist announced
24/09/2025 - LawNet comment on SRA pause to client account rule changes
17/02/2023 - LawNet Conference 2023 revealed
22/07/2024 - LawNet Conference 2024 Venue
15/01/2025 - LawNet embarks on leadership transition to foster continued growth
01/06/2021 - LawNet firms shine at British Conveyancing Awards
27/11/2017 - LawNet hits new membership high
10/06/2025 - LawNet’s New Chief Executive Takes the Helm
12/02/2020 - LawNet scoops second industry award
14/12/2015 - LawNet wins industry award for ground-breaking client service initiative
22/10/2022 - LawNet's New Logo and Look
13/10/2015 - Leading lady Kim Carr named as new chair of LawNet
03/01/2017 - Learning and development – opportunities in the new regime
03/06/2024 - LawNet at The London Legal Walk
09/07/2020 - Mid-size law firms embrace big ideas for future
22/11/2016 - Negotiating skills can help build client happiness
07/06/2016 - Reaping the returns of risk management
13/05/2019 - Recruitment is greatest challenge for law firms
30/10/2017 - Research challenges the burden of regulation
19/12/2023 - Season's Greetings & Opening Hours
17/03/2025 - SME firms defend client account model
20/11/2017 - Spire’s strategy secures top slot at LawNet’s awards
24/08/2016 - Squaring up to the age of the customer
28/04/2025 - Strategic reshaping of senior team positions LawNet for future growth
16/01/2017 - Tackling the road blocks that stall website leads
30/10/2017 - The buzzword you can’t afford to ignore
29/09/2023 - The LawNet Awards 2023 shortlist is here!
22/08/2016 - Time for a makeover? Seven steps to make your broker happy
03/10/2019 - Trust trumps cost when clients choose a law firm
01/05/2024 - UK Net Zero Business Census
07/03/2017 - What lawyers can gain from reaching out
26/07/2016 - Why you need a good punchline
The LawNet Blog
Customer experience
01/03/2019 - 3 Reasons Online Reviews Grow Your Client Base
18/09/2024 - All Together Now: The Vital Role of Support Staff in Law Firms
25/03/2024 - Building Trust, Delivering Results: Here's Why Client Experience Helps Shape your Marketing and People Strategies
12/02/2024 - Client-centricity: members' thoughts
24/01/2023 - Five Client Experience trends for law firms to consider in 2023
05/06/2024 - “Hold the Phone…” Voice Calls remain key to a successful Client Journey
26/04/2023 - How can my law firm create a client-focused website and help drive more enquiries?
22/09/2021 - Listen and learn to elevate experiences
31/05/2023 - Quick Ways to Put Empathy at the Heart of Customer Experience
05/07/2018 - Seismic shifts in customer expectation demand sector change
03/10/2022 - Seven top tips to ensure every client enquiry is followed up effectively
22/09/2021 - Taking the human approach to business development
10/06/2025 - The Alchemy of Authenticity: Clients know when you’re “faking it”.
11/03/2025 - The CX Secret Weapon: Listening to Your Frontline Staff
14/05/2025 - The human touch: strengthening client relationships in a digital world
07/09/2023 - The Vital Role of Employees in Creating Exceptional Client Experiences
22/08/2023 - Three Reasons it’s Good to be Human in an AI Age
07/05/2025 - What Clients Want from Law Firms: The strategic necessity of personalised client relationships
15/01/2024 - What effect could the new Flexible Working Bill have on your client’s experience?
17/05/2023 - Why effective client communication should always be our number one priority
10/02/2025 - Why is Customer Retention So Important?
22/09/2021 - Why professionals must join the online conversation
15/04/2024 - Why should client care be your priority in 2024 and how can your digital marketing help?
General
31/07/2018 - At a time of non-regulated competition, client protections must be maintained
01/05/2019 - Kilimanjaro Blog 1: Getting Started
14/05/2019 - Kilimanjaro Blog 2: Getting Trail Ready
04/06/2019 - Kilimanjaro Blog 3: Getting vaccinated
10/06/2019 - Kilimanjaro Blog 4: Getting going - we're on our way!
11/07/2019 - Kilimanjaro Blog 5: A wondrous and challenging experience is finally realised
24/07/2018 - LawNet Annual Challenge 2018: Yorkshire Three Peaks
29/04/2019 - LawNet Challenge 2019: Fairfield Horseshoe
29/07/2024 - LawNet Challenge 2024: Glaramara
19/03/2020 - So, your people are going to work from home. How will you adapt your working practices and show leadership?
Guest blogs
20/08/2024 - 5 reasons why diversity and inclusion are important in law firms
31/07/2024 - A Deep Dive into Deepfakes
09/04/2024 - Access to Justice: Are residual client balances burning a hole in your pocket?
27/01/2022 - Boost Outbound Activity and Supercharge Sales In 2022
01/08/2022 - Get involved: The Access to Justice Foundation
10/09/2018 - Guest blog: How price transparency helps reach 59% of home movers searching for a conveyancer
30/03/2023 - How Law Firms Can Leverage Technology to Retain their Staff
01/04/2019 - How to convert new enquiries into happy clients, a blog by Claire Smith of Moneypenny
28/07/2022 - Mortgage Delays and the Rush to Remortgage Increase Calls
16/04/2025 - New Government Cyber Governance Code of Practice – it’s a question of leadership
20/11/2023 - Outsourcing: Easing Internal Pressure And Heightening Customer Understanding
17/09/2025 - Podcast Episode 12 with Sue Humble
03/10/2023 - Ransomware: advice and guidance
09/09/2020 - Return to the office. This year, next year, never?
03/11/2015 - Rising tides of change
10/12/2024 - Solving the Data Migration Nightmare
05/04/2022 - The BBRS: a unique approach to business banking dispute resolution
17/01/2023 - The Conveyancing Landscape: Data trend analysis and industry expert views on the conveyancing sector
08/06/2021 - The Search for the Missing Middle
08/10/2024 - The State of the UK Conveyancing Market 2024
11/02/2025 - Top trends for the Legal Sector in 2025 and how to get ahead
18/03/2020 - Transparency is key when it comes to client communications, by Lauren Riley, The Link App
12/03/2020 - Understanding what legal clients want and expect, by Claire Smith of Moneypenny
14/09/2022 - What does hybrid work mean for law firms long-term?
14/10/2024 - Why Cyber Risk Management?
19/11/2015 - Why people should be at the forefront of any business
05/03/2019 - "Why should I choose you?" A guest blog from Jim Smith of insight6
In The Chair
26/11/2014 - Ben Ward, Ashton KCJ
24/03/2015 - David Holden, Symes Bains Broomer
29/09/2014 - Felicity Towers, LawNet
30/10/2012 - James Couzens, Parrott and Coales
25/11/2013 - Judith Rountree, Gardner Leader LLP
27/02/2013 - Kim Carr, FBC Manby Bowdler LLP
27/01/2015 - Lorna Barry, Parrott & Coales LLP
28/04/2015 - Mark Day, Verisona Law
30/04/2014 - Peter Riddleston, Head of Learning, Quality & Development
LawNetConnect
30/04/2025 - Dev Diary #1: Exploring Our New Onboarding
08/05/2025 - Dev Diary #2: Diving Into Dashboards
06/06/2025 - Dev Diary #3: Redesigning the Resource Centre
18/08/2025 - Dev Diary #4: Tapping Into Shared Expertise
Leadership & management
22/09/2021 - Eight steps to resilience in 2021 (part one)
22/09/2021 - Eight steps to resilience in 2021 (part two)
22/09/2021 - How learning from others can boost performance
22/09/2021 - Lessons from lockdown
14/02/2023 - Of dinosaurs and dancing elephants 1: Breaking through to better business performance
01/03/2023 - Of dinosaurs and dancing elephants 2: Be fearless and listen to new voices
22/03/2023 - Of dinosaurs and dancing elephants 3: Resilience and the avoidance of bureaucracy is key
12/04/2023 - Of dinosaurs and dancing elephants 4: Share more to learn more and feel the force
06/11/2015 - Succession Planning
19/10/2021 - The Agile Law Firm: a book review
18/03/2025 - ‘The Perfect Partner’ by Simon McCrum
22/09/2021 - Turning a crisis into a masterclass for change
22/09/2021 - Why small talk and big ideas need to come together
Learning
16/05/2019 - Learning at Work Week – Shaping the Future
Marketing
14/01/2025 - 7 Signs That Your Law Firm Needs to Review Its Marketing Strategy
18/09/2023 - Are you really doing everything you can to get more clients?
15/02/2024 - Authentic or AI? Why you should never rely on AI for your marketing communications
10/01/2024 - How can your digital marketing help your law firm to embed the right culture?
28/11/2019 - Podcasts - a guide by business development specialists Size 10 1/2 Boots
05/09/2023 - Quick wins for a better performing law firm website
12/06/2024 - The business development imperative
16/01/2023 - What should I be including in my law firm’s marketing strategy in 2023?
Networking
16/07/2024 - Confidence and communication - The building blocks for a successful collaborative culture (Part 2)
25/06/2024 - Confidence, communication, creativity, critiquing - The building blocks for a successful collaborative culture (Part 1)
23/07/2024 - Creativity and critiquing The building blocks for a successful collaborative culture (Part 3)
Operations
16/01/2020 - Benchmarking builds firm foundations
19/03/2024 - Better times ahead?
22/09/2021 - Risk in the time of Covid-19: business as usual in unusual circumstances
22/09/2021 - Risk management fit to face global threats (part one)
22/09/2021 - Risk management fit to face global threats (part two)
13/07/2021 - The PII race: get fit or be left behind
People
22/09/2021 - Conversations in the new normal (part one)
22/09/2021 - Conversations in the new normal (part two, enhancing engagement)
22/09/2021 - Firms must tackle the learning challenge of remote working
The LawNet Podcast
21/05/2024 - Podcast Episode 1 with guest Derek Rodgers
09/07/2025 - Podcast Episode 10 with guest Ben Morris
22/07/2025 - Podcast Episode 11 with Alison Lee & Helen Hamilton-Shaw
15/07/2024 - Podcast Episode 2 with guest Anisa Khan
18/09/2024 - Podcast Episode 3 with guests Fiona Curnow of Gardner Leader LLP & David Price of Wolferstans LLP
10/10/2024 - Podcast Episode 4 with guest Matt Stolady of Spire Solicitors: Mental Health in the Legal Sector
04/12/2024 - Podcast Episode 5 with Tracy Jones of Blaser Mills
13/01/2025 - Podcast Episode 6 - Navigating the Digital Frontier Panel Discussion
18/03/2025 - Podcast Episode 7 with guest Paul Reader
27/05/2025 - Podcast Episode 8 with guest Nick Bloy (Wellbeing Republic)
11/06/2025 - Podcast Episode 9 with guest Chris Marston
Wellbeing
08/09/2021 - Acknowledging our own need to change is the biggest lesson
13/05/2025 - Belonging to Your Communities during Mental Health Awareness Week and into 2025
05/12/2019 - Continuing the conversation on mental health and wellbeing…
15/11/2023 - Join in this techtimeout tuesday to promote Digital Wellbeing
17/05/2019 - Mental Health Awareness Week: A Q & A with Pete Riddleston
12/10/2020 - Positive resilience and avoiding burnout
22/09/2021 - Putting mental wellbeing at the heart of legal culture
10/09/2024 - Remember: “You Are Not Alone"
05/02/2025 - Time to Talk Day: the Power of a Conversation
08/03/2023 - Why do law firms need to understand menopause in their workplace?
06/02/2025 - Why not acknowledge ‘International Women’s Day 2025’ with a “pause” and see how empowering it is for your employees and your business?
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